Terms of Use
Welcome to Unlock Ease, a reflective wellness and sound-listening platform created by Adnan Vahanvaty.
Unlock Ease includes an Astro Sonic Tonic feature, which allows practitioners to generate and share reflective, astrology-inspired sound-listening experiences with their clients.
These Terms of Use explain how practitioners, admins, clients, and visitors may use the platform. By accessing or using Unlock Ease, you agree to these Terms. If you do not agree, please do not use the platform.
1. Platform ownership and brand
Unlock Ease is created, owned, operated, and promoted by Adnan Vahanvaty, unless otherwise stated.
Unlock Ease is the brand, trademark, logo, and platform identity associated with Adnan Vahanvaty and the Unlock Ease ecosystem.
Astro Sonic Tonic is a product feature, experience, or offering within the Unlock Ease platform.
The Unlock Ease name, logo, brand identity, product experience, software interface, templates, sound-listening delivery system, reports, frequency mapping framework, platform logic, and related intellectual property are owned by or licensed to Adnan Vahanvaty.
Practitioners may use the platform only according to the access, permissions, plan, branding settings, and features made available to them.
No practitioner, client, visitor, or third party receives ownership rights in the Unlock Ease brand, product, platform, software, templates, generated interface, reports, or system infrastructure merely by using the service.
2. What the platform provides
Unlock Ease is a business-to-business SaaS platform that provides tools for practitioners.
One of the platform’s features is Astro Sonic Tonic, which allows practitioners to create, manage, and share personalised sound-listening experiences with their clients.
Astro Sonic Tonics may combine astrology-inspired reflection, planetary frequency references, sound-listening experiences, practitioner context, and symbolic self-inquiry.
The platform may include:
- practitioner accounts and Studio access
- client vault and consultation tools for practitioners
- no-login listening links for clients
- generated reports, summaries, and listening experiences
- practitioner directory listings
- payment, credit, or subscription features
- admin tools for managing the platform
Unlock Ease provides software tools. The practitioner provides the client-facing service.
Unlock Ease is not the practitioner’s client-facing service provider, therapist, healer, medical provider, advisor, agent, employee, partner, or representative.
The practitioner remains the independent provider of services to their own clients.
3. Wellness and reflective-use framing
Astro Sonic Tonics are reflective wellness and sound-listening experiences offered through Unlock Ease.
They are intended for personal insight, relaxation, self-inquiry, journaling, and practitioner-guided reflection.
They are not medical advice, diagnosis, treatment, therapy, cure, emergency support, clinical care, or a guaranteed outcome.
You should not use Unlock Ease or Astro Sonic Tonics as a substitute for medical care, psychological care, therapy, emergency support, legal advice, or financial advice.
4. Practitioner responsibility
Practitioners are solely responsible for how they use Unlock Ease and Astro Sonic Tonics with their clients.
Practitioners are responsible for their own actions, decisions, services, communications, representations, interpretations, client relationships, professional boundaries, consent practices, and legal compliance.
Practitioners must:
- obtain appropriate client consent before entering or processing client information
- explain the nature and limits of Astro Sonic Tonics to clients
- review generated content before sharing it
- use responsible, supportive, non-clinical, and non-medical language
- respect client privacy and confidentiality
- avoid presenting Tonics as medical treatment, diagnosis, therapy, cure, emergency support, clinical care, or guaranteed outcome
- comply with any professional, ethical, local, or legal obligations that apply to their own work
Unlock Ease provides tools. It does not replace the practitioner’s professional judgement, ethical responsibility, legal responsibility, or client communication.
5. Client relationships and practitioner liability
Clients may interact with a practitioner through the practitioner’s use of Unlock Ease.
Any claim, complaint, dispute, loss, harm, reliance, dissatisfaction, misunderstanding, or legal issue arising from a practitioner’s services, client communication, interpretation, representations, advice, delivery, misuse of the platform, or handling of client data is the responsibility of the practitioner working with that client.
Clients should direct concerns about a practitioner’s conduct, communication, service, interpretation, session, recommendation, or client-facing use of the platform to the practitioner with whom they are working.
To the fullest extent permitted by applicable law, Unlock Ease, Adnan Vahanvaty, and associated platform operators are not liable for practitioner actions, practitioner omissions, practitioner representations, practitioner-client communications, client reliance on practitioner statements, or outcomes arising from a practitioner’s use of the platform.
6. Client access and no-login listening links
Clients do not require login accounts.
Clients may access Tonics, reports, or listening rooms through secure, temporary, or stateless links shared by a practitioner or generated through Unlock Ease.
Anyone with access to a valid link may be able to open that listening experience. Practitioners and clients are responsible for keeping shared links private.
Listening links may expire, become inactive, or be replaced over time.
7. Practitioner and admin accounts
Practitioners and admins are responsible for the security of their account access.
You agree not to:
- share your magic-link access with unauthorised people
- access another person’s account or data
- misuse client information
- attempt to bypass permissions
- interfere with the platform’s security, billing, or data systems
Unlock Ease may suspend or restrict access if misuse, abuse, or unauthorised activity is suspected.
8. Practitioner indemnity
Practitioners agree to defend, indemnify, and hold harmless Adnan Vahanvaty, Unlock Ease, and associated platform operators, contractors, service providers, affiliates, successors, and representatives from and against any claims, demands, complaints, losses, damages, liabilities, penalties, costs, expenses, legal fees, or proceedings arising out of or related to:
- the practitioner’s use or misuse of Unlock Ease
- the practitioner’s use or misuse of Astro Sonic Tonics
- the practitioner’s services, sessions, advice, communications, or representations to clients
- client claims related to the practitioner’s conduct, statements, services, recommendations, or outcomes
- the practitioner’s failure to obtain appropriate client consent
- the practitioner’s entry, handling, processing, sharing, or misuse of client information
- the practitioner’s breach of these Terms
- the practitioner’s violation of applicable law, regulation, professional duty, ethical obligation, or third-party rights
- any claim that a practitioner presented Astro Sonic Tonics as medical treatment, diagnosis, therapy, cure, emergency support, clinical care, or guaranteed outcome
- unauthorised sharing, publication, misuse, or disclosure of listening links, reports, client data, or generated content by the practitioner
This indemnity applies to the fullest extent permitted by applicable law.
9. Payments, subscriptions, and credits
Certain features may require payment, subscription access, or platform credits.
Prices, plans, credit values, allowances, and feature access may change over time. Payment processing may be handled by a third-party payment provider.
Unless otherwise stated at the time of purchase, access to paid features is provided according to the active plan, subscription, or credit terms shown inside the platform.
Refund, cancellation, renewal, and billing terms are described inside the platform and at checkout. Practitioners are responsible for reviewing these terms before subscribing or purchasing access.
Practitioners are responsible for understanding the pricing, plan, allowance, renewal, cancellation, and usage terms that apply to their chosen access level.
Refund policy
Tonic packs are one-time purchases and are non-refundable once credited to your account.
Monthly subscriptions, Pro+ access, Pro Max access, and seat-capacity batches are non-refundable for the current billing cycle. You may downgrade or cancel eligible recurring access according to the options available inside the platform. Unless otherwise stated, downgrade or cancellation changes take effect at the next renewal anniversary.
If a payment appears to have been taken in error, contact unlockease@unlockease.com within 7 days of the charge and we will review the issue. This platform-side refund review is at Unlock Ease's discretion and is separate from any process you may pursue with the payment provider or your card network.
Payment disputes and chargebacks
Payment processing is handled by a third-party payment provider, such as Razorpay.
Any chargeback, payment-network dispute, or transaction reversal that you raise directly with the payment provider, your bank, or your card network is governed by the payment provider's terms, the relevant card-network rules, and applicable banking regulations. These external dispute processes have their own timelines, evidence requirements, and outcomes, and are not controlled by Unlock Ease.
Unlock Ease may, in good faith, present transaction records, subscription status, plan usage, and consent evidence to the payment provider or card network in response to a disputed charge. Initiating a chargeback while platform access remains active may result in suspension of the affected account until the dispute is resolved.
Where possible, please contact unlockease@unlockease.com before initiating an external dispute so we can attempt to resolve the issue directly.
Tax / GST framing
All prices are shown in INR. Applicable taxes, GST, fees, or payment-provider charges may be added or displayed by the payment provider at checkout where applicable.
10. Generated content and listening experiences
Unlock Ease may generate or help practitioners create Tonics, reports, summaries, listening links, recommendations, or related content.
Generated content is intended for reflective and educational use only.
Practitioners are responsible for reviewing content before sharing it with clients. Unlock Ease does not guarantee that generated content will be suitable for every person, condition, situation, or context.
11. Content ownership and licence
Practitioners may upload or enter content such as practitioner profiles, client notes, consultation data, brand assets, or communication content.
You retain responsibility for the content you provide.
By using the platform, you grant Unlock Ease the limited permission needed to host, process, display, generate, and deliver platform experiences for the purpose of operating the service.
This does not transfer ownership of the Unlock Ease brand, platform, software, templates, interface, system logic, or related intellectual property to the practitioner, client, or any third party.
12. Prohibited use
You may not use Unlock Ease to:
- make medical, clinical, therapeutic, or guaranteed-outcome claims
- impersonate another person
- enter client data without appropriate consent
- share private client links publicly without permission
- harass, exploit, or mislead users
- reverse engineer, attack, or disrupt the platform
- misuse generated reports, listening links, practitioner tools, or client information
- use the platform for unlawful, harmful, or deceptive purposes
13. Availability and changes
Unlock Ease is a live, evolving SaaS platform. Features, plans, pricing, templates, reports, availability, and technical systems may change as the platform develops.
We may update, suspend, or discontinue parts of the platform as needed for safety, stability, legal, operational, or product reasons.
14. Limitation of liability
Unlock Ease is provided as a SaaS tool for reflective wellness and sound-listening support.
To the fullest extent permitted by applicable law, Unlock Ease, Adnan Vahanvaty, and associated platform operators will not be liable for indirect, incidental, special, consequential, punitive, exemplary, reputational, emotional, business, financial, expectation-based, or outcome-based losses arising from use of the platform.
Unlock Ease does not guarantee any client outcome, practitioner revenue, client retention, healing result, emotional state, business result, listening completion, transformation, insight, or specific benefit.
To the fullest extent permitted by applicable law, Unlock Ease and Adnan Vahanvaty are not responsible for practitioner actions, practitioner-client relationships, practitioner claims, practitioner misuse, client reliance on practitioner statements, unauthorised sharing of listening links, or practitioner handling of client data.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
15. Legal review and updates
These Terms are the current deployment copy and may be updated as the platform evolves.
Material updates will be communicated through the platform and will apply prospectively. Continued use of Unlock Ease after a material update is published constitutes acceptance of the updated Terms.
16. Eligibility and minimum age
By accessing or using Unlock Ease, you confirm that you are at least 18 years old, or the age of majority in your jurisdiction, whichever is higher.
Unlock Ease and Astro Sonic Tonics are intended for adult use.
Practitioners are responsible for verifying that any client whose information they enter is at or above the applicable age of majority, or that the practitioner has appropriate parental or guardian consent on file.
Unlock Ease is not intended for direct use by children. If we learn that personal information of a person under the applicable age threshold has been collected through the platform without appropriate consent, we will take reasonable steps to remove it.
17. Governing law and jurisdiction
These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, are governed by the laws of the Republic of India, without regard to its conflict-of-law principles.
Subject to applicable mandatory consumer-protection law in the user's place of residence, the parties agree to the exclusive jurisdiction of the courts having jurisdiction over Unlock Ease's registered business address in India for any dispute, claim, or proceeding arising from or relating to these Terms or the use of the platform.
Nothing in this clause limits any right that a user may have under applicable mandatory law to bring proceedings before the courts of their own place of residence.
18. Contact
For questions about these Terms, contact: